Call UI Customer Service at 86 | Relay 711. If you have a question, UI customer service representatives are here to help. Do not risk losing your benefits because you do not know your rights and responsibilities. Navigating through the UI system can be confusing. Know your responsibilities and ask for help.You are required to make a minimum of two new verifiable job searches within SC Works Online Services (SCWOS). Do not wait until you receive your first paycheck.Ĭlaimants are required to conduct an active search for work for each week you claim UI benefits, unless you are notified you are exempt. Stop claiming unemployment benefits as soon as you begin workingĪs soon as you begin working, simply stop filing a weekly claim.To prevent errors that may result in an overpayment, read all of the information in the Claimant Handbook. Avoid errors and ensure proper payment of benefits.The employer is also required to report refusals for work to DEW, which can jeopardize your benefits if you don’t self-report. If you refuse an offer of work, you must report your refusal to DEW, who will determine if there was good cause to refuse the work. This is self-reported during your weekly certification. Notify DEW if you are not ready, willing and able to work (e.g., out of the area, on vacation, sick, suffering total disability) while collecting UI benefits. You must be physically able and available to perform some type of work (even if it is not your regular field of work). Report when you are not able or available to seek or accept work.The cross-match compares benefits paid to wages reported by employers under the same social security number during the same quarter. DEW utilizes a quarterly wage cross-match system. This includes part-time or temporary work. You must report your gross wages (earnings before taxes and other deductions) for each week you work and claim unemployment benefits, even if you have not actually been paid for the work. After a claim is filed, the separating/most recent employer is sent a Notice of Claim Filing and Request for Separation Information. Accurately reporting the reason you are unemployed.Īccurately report your reason for separation from your job when you initially file your claim for benefits.Someone receives a 1099-G but were never unemployed or did not apply for or receive UI benefits.Ĭlaimants can prevent fraud by following these guidelines:.A fraudster changes information in a claim to receive someone else's benefits - also known as hijacking a claim.Someone responds to a phishing email or text with their personally identifying or claimant information or enters their username and password on a fraudulent website.An individual receives a payment or check for which they did not apply.However, the more details you can provide, the more you can help DEW in the investigation.Ĭlaimant can be a victim of a criminal or fraudster. The preferred method to submit your report of suspected UI fraud and abuse is through our online form.Īll tips received are investigated regardless of how much information is provided. Your participation strengthens DEW’s efforts to ensure South Carolina employers' tax dollars are spent wisely and UI benefits only go to eligible individuals.ĭEW offers several options to report suspected cases of unemployment benefit fraud, identity theft and job refusals. The Department of Employment and Workforce (DEW) needs your help preventing UI fraud and abuse.
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